Consolidated Verification Process

Consolidated Verification Process ("CVP") supports the Ministry’s and the Municipality’s overall effort to improve the social assistance delivery system.

The Benefits Of CVP

• To ensure that the right amount of financial assistance is provided to you

• To ensure case reviews are done the same way for everyone

• To update your information

If your file is to be reviewed, you will receive a phone call and/or letter to set up a date and time for the interview. You will be given two weeks notice of the interview date. The purpose of this interview is to check the information in your file. During the interview, you will be asked to verify current information and past information and/or provide further information or documentation. Once your file has been reviewed, you will be advised if there are changes to your financial assistance and/or eligibility.

There may be times when you disagree with decisions that are made about your social assistance.  If this happens, you can request an internal review.

Eligibility Review

This program investigates the eligibility of present and past participants.  All high risk cases will be referred to the Eligibility Review Officer for review and action.  Upon completion of the investigation, decisions are made regarding ongoing eligibility, overpayments or arrears and may be referred to the police for legal action.  Possible frauds may be reported to our Hotline at 1-800-420-5403.

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Copyright © 2004 
Ontario Works & Social Services

Last updated 27-05-05